Essential
$60/mo per user
- Unlimited remote helpdesk
- 24/7 proactive monitoring
- Automated patch management
- Managed antivirus
- Free password manager
A solid foundation for small teams.
Simple, honest pricing
Flat monthly rates with no hidden fees and no long lock-in games. Pick the package that fits how your team works — start small and scale up whenever you're ready.
Professional
$110/mo per device
- Everything in Essential
- Unlimited on-site support
- Managed security suite & email protection
- Cloud backup & disaster recovery
- Priority emergency response
Full-coverage support and security.
Complete
Custom/mo quote
- Everything in Professional
- VOIP phone systems
- Dedicated hosting & web services
- Virtual CIO & technology roadmap
- Tailored to your industry & compliance
Everything under one roof.
Prices are in Canadian dollars, billed monthly, plus applicable tax. Final pricing depends on your device and user count — we'll confirm everything in a written quote before you sign anything.
Compare Plans
What's included in each package
Every plan is proactive, not break/fix. Here's how the core services line up.
| Included service | Essential | Professional | Complete |
|---|---|---|---|
| Unlimited remote helpdesk | ✓ | ✓ | ✓ |
| 24/7 monitoring & alerting | ✓ | ✓ | ✓ |
| Patch & update management | ✓ | ✓ | ✓ |
| Managed security suite | Antivirus | ✓ Full | ✓ Full |
| On-site support | Limited | ✓ Unlimited | ✓ Unlimited |
| Cloud backup & recovery | Add-on | ✓ | ✓ |
| VOIP, hosting & web services | — | Add-on | ✓ |
| Virtual CIO & strategy (vCIO) | — | — | ✓ |
Not sure whether you need per-user or per-device pricing? Most offices with shared workstations do better on per-device, while teams where everyone has their own laptop and phone usually fit per-user. We'll help you work out which is cheaper for your situation — there's no wrong answer, just the one that saves you money.
Good to Know
A few honest notes
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No hidden fees
Your monthly rate is your monthly rate. Onboarding, routine support and monitoring are all included — we'll always quote project work separately and in writing first.
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Scale up or down
Add or remove users and devices as your team changes. Start on Essential and move to Professional whenever you're ready — no penalty for growing.
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Local & family-run
You deal with the same people every time. We're based in London, Ontario and we answer the phone — no overseas call centre, no ticket-number treatment.
Let's build the right plan for you
Tell us how many people and devices you have, and we'll put together a clear, no-pressure quote — usually the same day.