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"Something always breaks in deadline week"
Tax season and project deadlines are when systems get pushed hardest. We do the checks and updates before your busy period, not during it.
IT support for professional offices
Accounting firms, engineering offices, insurance brokers and consultancies run on deadlines and client trust. We keep your systems fast, your client files protected and your software bills in check, across London and Southwestern Ontario.
Sound Familiar?
What we hear from office managers
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"Client documents live in everyone's email"
Files sent back and forth as attachments are hard to find and harder to protect. We set up shared storage and secure client sharing that's easier than email.
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"We pay for software nobody can explain"
Subscriptions pile up: tools bought for one project, licences for people who left, two products doing the same job. We find them and cut them.
What We Look After
Built around how your office works
Whatever your profession's software, we look after the computers, network, accounts and backups it depends on, and deal with vendors for you.
- Accounting, tax and practice software, cloud or on-premise
- Large files for engineering and design work, on storage that keeps up
- Microsoft 365 email, Teams and SharePoint for secure client sharing (Microsoft 365 management)
- Remote access for staff working from home or a client site
- Business phones and VoIP (VoIP systems)
- Encrypted, tested backups of client files
Cost control
Your IT budget, working harder
We work with you on the finances of your technology, not just the tickets: software subscriptions, licences, phone bills and hardware refresh timing.
Privacy & insurance
The obligations behind your client files
Most professional offices in Ontario are subject to PIPEDA, and many face questions from their insurer or professional body about security.
| What's expected | What CVN puts in place |
|---|---|
| Protect client personal information with safeguards suited to its sensitivity (PIPEDA) | Multi-factor sign-in, encrypted laptops, endpoint detection and response, email filtering and prompt patching |
| Report breaches that create a real risk of significant harm, and keep a record of every breach (PIPEDA) | A written incident plan and a dated record of what happened, so you can decide what you must report |
| Answer your cyber insurance questionnaire accurately | We set up the controls insurers ask about and give you the details to answer each question |
| Keep files available through hardware failure or ransomware | Encrypted, versioned backups that we monitor and test-restore |
This is a practical summary, not legal advice. The Office of the Privacy Commissioner of Canada publishes current PIPEDA guidance.
Published Pricing
What it costs
We publish our prices, which most IT providers in the region don't. Rates are in Canadian dollars, billed monthly, plus tax.
$60 /user/mo
Unlimited remote helpdesk, 24/7 monitoring, patching, managed antivirus and a password manager. Suits a small office on cloud software.
$110 /device/mo
Everything in Essential, plus unlimited on-site support, the full security suite with email protection, cloud backup and disaster recovery, and priority emergency response.
Custom quote
For multi-office firms. Adds VoIP, hosting, a technology roadmap and controls planned around your insurer's requirements.
Compare every plan in detail → · How we cut IT and software costs →
Where We Work
Offices across Southwestern Ontario
We're based at 615 Commissioners Rd E in London. Remote support covers every client. On-site visits cover London, St. Thomas, Woodstock, Sarnia and Windsor, plus the towns in between.
Questions
Professional office IT, answered
Accounting and bookkeeping firms, engineering and architecture offices, insurance brokers, real estate brokerages, consultants and other offices of roughly 3 to 50 people.
Yes. We patch and check systems before the busy season, confirm backups restore, and keep a technician available for priority issues during your deadline weeks.
If you collect personal information about clients in the course of commercial activity in Ontario, PIPEDA generally applies. It requires safeguards suited to how sensitive the information is and breach reporting when there is a real risk of significant harm.
Usually, yes. We review every recurring software and IT charge, remove what isn't used, and suggest cheaper licences or alternatives. See how on our cost-reduction page.
Book a free software bill and IT review
Bring a list of what you pay for. We'll tell you what's worth keeping, what to cut and roughly what managed IT would cost. No obligation.